Return, Replacement & Refund Policy

At The Mul Cotton Studio, operated by Adinath Sales Corporation, customer satisfaction is important to us. Please read our return, replacement, and refund policy carefully before making a purchase.

1. Return Eligibility

• Return requests must be raised within 14 days of delivery.
• The product must be unused, unwashed, and in original condition with tags and packaging intact.
• All return, refund, or replacement requests require prior approval.

2. How to Raise a Return / Refund / Replacement Request

Customers must submit their request using our official request form:

👉 Click here to submit a Return / Refund Request

After submission, our support team will review the request and respond within 24–48 business hours.

3. Return Shipping Process

Once your request is approved:

• The customer must arrange return shipping at their own expense.
• We do not arrange reverse pickup.
• The product should be shipped only after receiving approval.
• Shipping charges are non-refundable, except in case of damaged or defective products.

4. Return Address

The Mul Cotton Studio
C/o Adinath Sales Corporation
Choudhary Bhawan, Jain Mohalla,
Jhag Bus Stand Road, Near Vishvakarma Temple,
Bagru, Jaipur, Rajasthan – 303007, India

5. Processing Timeline After Receiving the Product

• Returned products are inspected after arrival at our address.
• Processing time: 3–7 business days after receiving the product.

6. Replacement Policy

• If approved, replacement will be dispatched within 7 business days.
• If the product is unavailable, a refund will be processed instead.

7. Refund Policy

• Refunds are initiated only after quality inspection.
• Refunds are processed within 7 business days after approval.
• Refunds are credited to the original payment method.

8. Non-Returnable Items

• Used, washed, or altered products
• Customized or made-to-order items
• Products without original tags or packaging
• Sale or clearance items (unless damaged or defective)

9. Damaged or Defective Products

If you receive a damaged or defective product, please raise a request within 48 hours of delivery using the request form. Clear images are mandatory for verification.

10. Contact Information

For assistance related to returns or refunds:
Email: mulcottonsarees11@gmail.com
Phone: +91 97994 76421